Privacy Policy | Ask Lex

1. Introduction

Ask Lex ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered legal research platform.

We are based in Sri Lanka and operate under Sri Lankan data protection laws.

2. Information We Collect

Information You Provide

Account Information: Name, email address, telephone number, profession, and organization
Professional Details: Years of experience, practice areas, and how you heard about us
Communications: Any messages or inquiries you send to us

Information Collected Automatically

Usage Data: Search queries, documents viewed, features used
Device Information: Browser type, IP address, operating system
Cookies: Session and preference cookies for functionality

3. How We Use Your Information

We use the information we collect to:

Provide and improve our legal research services
Process your registration and manage your account
Respond to your inquiries and provide support
Send service-related communications
Analyze usage patterns to improve the platform
Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit and at rest
Secure data centers located in Sri Lanka
Access controls and authentication measures
Regular security assessments

5. Research Query Confidentiality

We understand the sensitive nature of legal research. Your search queries and research activities are:

Not shared with other users or third parties
Not used to train our AI models on your specific queries
Not retained beyond what is necessary to provide the service

Your research remains confidential and is protected by appropriate technical safeguards.

6. Data Sharing

We do not sell your personal information. We may share your information only:

With service providers who assist in operating our platform
When required by law or legal process
To protect our rights or the safety of users
With your explicit consent

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your account and associated data
Withdraw consent for optional data processing
Export your data in a portable format

To exercise these rights, contact us at [email protected]

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Upon account deletion, we will delete or anonymize your data within 30 days, except where retention is required by law.

9. Cookies

We use essential cookies to enable core functionality and optional analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service. The "Last Updated" date at the top indicates when revisions were made.

11. Contact Us

For questions about this Privacy Policy or our data practices, please contact:

[email protected]

+94 77 755 2555